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A Final Update from At the Moment
To our community,
It is with heavy hearts that we announce At the Moment is going out of business. For the past year, we have struggled with a lack of proper cash flow and have reached a point where we can no longer sustain operations.
We want to be completely transparent: we have not worked for pay in six months and have exhausted our personal resources to keep things moving, as we hoped it would just be a temporary rough spot.
We are currently a team of just two individuals doing our absolute best to navigate this dissolution and winding down operations.
Current Order Status & Replacements
Because we do not have the funds to purchase blank garments for original "made-to-order" items, those orders can no longer be fulfilled as originally placed. Instead, we are offering the following:
- The Replacements Liquidation Collection: You may use a replacement credit to select from our existing, pre-printed overstock. Access to this was sent via email to affected customers. We are manually uploading hundreds of items as we finalize our remaining stock. After our open orders are taken care of, we will open the liquidation sale to the public.
Refunds & Financial Inquiries
If you prefer a refund over replacement item(s), please contact us via email atthemoment.us@gmail.com
- Refund Queue: You will be placed in a queue to be paid out as funds become available through our liquidation process.
- Bank Disputes: If you cannot wait for the liquidation process, we recommend contacting your bank or credit card provider to initiate a dispute/chargeback.
Thank you for your patience and for supporting us during this difficult transition.
— The At the Moment Team